BI Analyst (IT Vacancy)

Job description

 

Background:

  • Our client is a global Fortune 500 manufacturing company with over 7000 IT end users in China

 

Job responsibilities:

  • Responsible for providing extended application & process support, securing services are provided to expected quality and speed, driving improvements within the support organization including managing availability and it spend budget for regional owned local applications (with specific in Manufacturing and Business Intelligence)
  • General (Manufacturing + BI):
    • To provide advanced end user support to the user community i.e. answer process related questions and support in managing issues
    • To resolve reported issues and escalate to appropriate forum if necessary
    • To participate in project work such as development and roll out activities / implementations
    • To perform Business assessment / improvement work
    • To be able to support several process flows across integrated applications
    • To develop and document Best Practice, Service Catalogue and FAQ
    • Participate in user-acceptance test as required
    • To act as an Application Support Lead, and / or IT System Owner for Local Applications (if applicable)
    • To promote group IT value to the business
    • To provide mentorship to Support Specialists
    • To follow management instructions and procedures; to report Environment Health and Safety (EHS) risks and EHS related incidents; to follow quality specifications and requirements, and identify quality risks and opportunities for improvemen
  • Business Intelligence:
    • Automate data aggregation and analytics process to improve efficiency and accuracy
    • Support and maintain report/data warehouse – structure maintenance and query support
    • Write query language to meet business need
    • Experience with Excel VBA, Qlikview, SAP BI, IBM Cognos
    • Experience with PowerBI is preferred
  • Build work flow to construct data as needed and creatively visualize data to non-tech audience
  • Collaborate to distill and communicate the essence of your technical work to audiences of all levels and across multiple functional areas, while formulating robust and actionable recommendations
  • Contribute to the development of the analytical frameworks, tools, skills, culture and impact to the overall organization
  • Work with a team of analysts across multiple geographies, supporting the pioneering efforts of machine learning and advanced analytics within Finance
  • Support the initiatives to enhance the customer experience through the implementation of technology enabling tools and defining a data visualization strategy that reduces manual efforts
  • Continuous improvement is a huge daily focus of the team. Continuously review (i) existing reporting and (ii) what should be reported to provide additional transparency as business requirements change, and support Life & Retirement Leadership in defining reporting. Eliminate all nonvalue added reporting and manual efforts

 

Requirements:

  • Bachelor or above degree, with good English language skills both in written and spoken
  • To act in a pro-active, strategic manner
  • Good team worker, and user oriented behavior

 

7 Sep, 2018
Shanghai
Full Time
11821454
Sally Wu
sally.wu@lloydmorgan.com.cn
+86 21 8026 9815