Implementation

Job description

 

Background:

  • A famous foreign AI and big data company

 

Job responsibilities:

  • Design solution setup and configuration
  • Responsible for leading the successful system setup and configuration within SOW agreed milestones
  • Work closely with client stakeholders to analyse the business requirements and translate those into solution requirements
  • Responsible for leading communication with Backoffice to ensure timely and accurate recognition setup
  • Translate reporting requirements into formats accepted by service providers and oversee the timely development process
  • Responsible for testing and validating customer reporting according to requirements
  • Develop deep knowledge and expertise on products and solutions
  • Responsible for reviewing Accuracy and taking necessary actions with BO team to ensure positive accuracy trends during “hypercare”
  • Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
  • Develop requirements specifications according to standard templates, using natural language
  • Collaborate with developers, QA specialists and subject matter experts to implement the desired solution and act as the liaison between the business units, technology teams and support teams
  • Setup, configure and maintain project database and analyze data items
  • Support pre-sales activities

 

Requirements:

  • 1-3 years of experience in customer facing role as business analyst , system analyst , technical project manager in software delivery projects; SaaS is an advantage
  • Experience in Retail/CPG/FMCG market – advantage
  • BsC computer Science or equivalent
  • Diligent with attention to detail 
  • Good documentation, technical writing skills
  • Required languages: Possess proficient verbal and written and presentation skills for English,Chinese or other APAC countries language will be an advantage

 

20 Aug, 2018
Shanghai
Full Time
11479360
Rita Chen
Rita.Chen@lloydmorgan.com.cn
+86 21 8026 9861