Not a day goes by without reading an article about Artificial Intelligence (or AI) and how it is being embedded in almost every industry.
Well, for you Recruitment and HR folks, it is no different… AI is here.
Using AI in recruitment is an emerging category of HR technology; designed to streamline, reduce or even remove time-consuming activities such as manual screening of resumes. With the help of AI, recruiters can be more effective and efficient in their roles by “doing more with less”.
As with any new technology, there come challenges. Here are the top 3 challenges we believe should be addressed in order for AI to be a successful partner in recruitment:
In order to effectively screen potential applicants for a specific role, AI requires huge amounts of data to accurately replicate the human recruiter. This may mean having to scan thousands of resumes and adjusting program parameters for specific role requirements.
AI aims to reduce unconscious bias towards a candidate by scanning the facts and data rather than the perceptions and so will be able to choose the right applicants based upon their suitability rather than external factors such as age, race or gender.
However, AI is a learner, and these excluded conditions and specifics may now be in the parameters of the AI program when scanning applicants, therefore it is important to ensure that these or any patterns of bias are removed or at least acknowledged. Otherwise, you risk the possibility of future litigation!
Recruitment and HR are about people, their experiences and interactions. understandably professionals in these industries may be very skeptical of any AI technology that effectively removes them from any part of the recruitment process. AI will improve the speed efficiency and circulation of roles, however initially the collection of data, setup of parameters and check results may prove to be more time-consuming, before making their job easier.
Instead of hiring a candidate based on a list of “essential requirements”, many employers hire candidates based on their attitude and character rather than going through a checklist. Many employers do not regret this choice. Forming a well-functioning, harmonious and energetic team involves trust and support from everyone including management. Only with a good working culture can an organisation move forward to achieve its business objectives. Not all organisations are capable of achieving this, and AI can only assist recruiters with the manual recruitment processes, leaving them to focus more on the people component, working together to achieve the bigger objective of placing the right people in the right roles for the right organisation.